Success Stories | From Patients

“By the Third Week I Already Got Back the Feeling of Walking Tall”

Dr. Louie did not only give me a better back, but she also gave my better life back. I would like to share the fortune I have recently had to anybody out there who has experience of lower back pain…

In 1996, I had a surgery on my lower back between L4 and L5. Since then, my back has been very weak. The back pain symptom had been off and on; especially, when I carried heavy things, and that was the reason why “going back to the Gym” was only in my dreams until after I met Doctor Stephanie Louie.  The whole 6 months before seeing Dr. Louie was one of the terrible periods of time of my life; my lower back pain had gotten worse and worse every day, and it started pinching to my right leg. I tried to have some acupuncture and chiropractor here and there, but it did not seem to help; I was really worried because the symptom of pinching down to my right leg was a symptom before I had the surgery in 1996.   When I got to Dr. Louie’s office, taking a look at the inside of the facility, I saw all the equipment and tools which involved helping the spine, then I right away got a strong feeling that this was it! And I was right about that.  Dr. Louie talked to me and understood me as if the pain was inside her back right at that moment, then she took the X-rays of my spine from neck to lower back, following with the spine adjustment and lumbar traction, and it was unbelievable! I felt so much better after that very first treatment; the pinching down to my right leg did not seem there any more.

This is the sixth week I have been doing exactly what she told me to do, and by the third week I already got back the feeling of “walking tall”! I believe whoever out there has a lower back pain would understand exactly what I was talking about; the “walking tall” would give us so much more confidence in our life. I have never felt so great like this for a long time, and I have already been going back to the gym for more than a week without any problem. Many thanks to Dr. Louie for fixing my back!

I am living proof to write this letter just wanting to send a message to whomever out there having a back problem that: Do not give up! Dr. Louie can give you back your better back.

Huoang L, Victoria


“It Was a Great Feeling to Have a 75% Improvement”

After years of living with shoulder pain from day to day, it was a great feeling to have a 75% improvement in a little over a month with Dr. Louie’s help. She is a kind and straightforward practitioner that will help you fix the root of your pain.

Kiera S, Victoria


“Without the Use of Any Drugs, Dr. Louie Was Able to Quickly Relieve My Pain”

Suddenly I had a sever pain in my left shoulder, the pain was so sever that my blood pressure dropped and I ended up in the hospital. At the hospital they x-rayed my shoulder and could find nothing wrong, so they pumped me full of morphine and sent me on my way with a prescription for more drugs. A friend of mine highly recommended that I see Dr. Louie. Dr. Louie quickly zeroed in on the problem, the pain in my shoulder was being caused by a pinched nerve in my neck !! without the use of any drugs Dr. Louie was able to quickly relieve my pain.  The atmosphere, because of the wonderful staff,  is very relaxed and friendly, but at the same time you know you are being looked after by professionals.

Mike G, Victoria


“Definitely the Best Chiropractor in Town”

Never have I met a person so willing to help someone get better and stay better! Dr Stephanie is very caring, genuine and definitely the best Chiropractor in town!

Govind K, Victoria


“After One Adjustment I Was Able to Walk 10 KM’s”

I went to see Dr. Louie unable to walk very far as I was experiencing pain whenever I walked. After one adjustment I was able to walk 10 KM’s with less soreness than walking a few meters the week before! Dr. Louie was very interested in my comfort and safety and she took the time needed to give me the care required.

Michelle H, Victoria


“I Have My Life Back!”

She is the best!!! I went to Dr louie because my physiotherapist said I need more help than he can give me and I appreciate the truth from him Trevor from Victoria exercise and rehabilitation centre in oak bay (just a plug) anyway. So I went to see her and we talked and she spent time and listened to me and I could see her watching how I moved and was just being a very thorough in all aspects off her investigation, I believe what she did next is told me she can guide me through the stages but its up to me to make and want too get better and she would review all my X-rays and my CT scan and get back to me and make a plan off attack (AWESOME) doesn’t want to do just start treating without a plan! THE BOTTOM LINE IS THAT WITHIN ONE WEEK I WAS WALKING NORMAL!!!!!! I can’t say THANK YOU enough I have my life back, I was on drugs when I walked in to kill the pain. Now no such thing, I have lost pounds, feel better and I’m not a GRUMP (lol)

I swear by the way Dr Louie has the approach to getting better for anyone, and I can’t forget the girls the staff is awesome always happy and wanting to make the experience a fun and positive one once again I can’t THANK YOU ENOUGH

Doug R, Victoria

“I Feel Amazing After Seeing Dr Stephanie Louie After Only One Treatment!”

I feel amazing after seeing Dr Stephanie Louie after only one treatment! I was referred to see her by a friend of mine, who insisted that she was different than any other chiropractor in Victoria. I have been to many chiropractors in the city and I have never had a better experience in my life after seeing Dr Louie. I had chronic, excruciating back pain for months to the point where I had difficulty doing just about anything, so I decided to make an appointment with Dr Louie to see if she could help me. Don’t let her small stature fool you, she was extremely skilled and thorough, and explained exactly where the problem was coming from and what I needed to do to work on correcting it, and not just use a “band aid” solution of covering it up. She definitely had a different approach to treating my back that worked better than any other chiropractor that I have seen. After one treatment, I felt immediate pain relief! Thank you so much Dr Louie, you have given me hope and my life back.

Mark P, Victoria


“Dr. Louie Did Not Only Give Me A Better Back, But She Also Gave My Better Life Back”

As everyone can understand the two words BETTER BACK means a stronger and healthier back, but for me it’s not that simple because Dr. Louie did not only give me a better back, but she also gave my better life back.

I would like to share the fortune I have recently had to anybody out there who has experience of lower back pain…

In 1996, I had a surgery on my lower back between L4 and L5. Since then, I my back has been very weak. The back pain symptom had been off and on; especially, when I carried heavy things, and that was the reason why “going back to the Gym” was only in my dreams until after I met Doctor Stephanie Louie at Broadmead BetterBack.

The whole 6 months before seeing Dr. Louie was one of the terrible periods of time of my life; my lower back pain had gotten worse and worse every day, and it started pinching to my right leg. I tried to have some acupuncture and chiropractor here and there, but it did not seem to help; I was really worried because the symptom of pinching down to my right leg was a symptom before I had the surgery in 1996. To prevent another surgery, I started talking to friends and to people who have lower back pain to get advice, and also did some research online, then I found one medical term which I thought might help me called Lumbar Traction. I right away googled lumbar traction in Victoria, BC, then the first website popped up was Dr. Louie. After reading some reviews and testimonies from Dr. Louie’s patients, I decided to make an appointment right in that afternoon and lucky me!

Dr. Louie got room for me at the same day.

When I got to Dr. Louie’s office, taking a look at the inside of the facility, I saw all the equipment and tools which involved helping the spine, then I right away got a strong feeling that this was it! And I was right about that.

Dr. Louie talked to me and understood me just like the pain inside her back right at that moment, then she took the X-rays of my spine from neck to lower back, following with the spine adjustment and lumbar traction, and it was unbelievable! I felt so much better after that very first treatment; the pinching down to my right leg did not seem there anymore.
A few days later, I went back for the second appointment to review my X-rays; to tell the truth, I was a bit nervous to see the X-rays of my own spine (what if it can’t be fixed!?!). Dr. Louie explain to me the differences between my spine and a normal spine, and what caused the pain in my lower back and the right leg; the image of the X-rays was the best understanding of my own lower back I have ever had, then she said that was the reason why I got the surgery in 1996, and it might happen again if I didn’t take care of it.
Then, I asked her one only question that whether I would be able to go back to the gym or not, and she confidently responded that her goal would be getting me back to the gym plus other of my daily activities with one condition that I would have to follow all the instructions provided by her.

This is the sixth week I have been doing exactly what she told me to do, and by the third week I already got back the feeling of “walking tall”! I believe whoever out there has a lower back pain would understand exactly what I was talking about; the “walking tall” would give us so much more confidence in our life.

The combination of four methods: spine adjustment, spine wobbling, lumbar traction and spine molding has amazingly decreased the pain in my lower back. I have never felt so great like this for a long time, and I have already been going back to the gym for more than a week without any problem. Many thanks to Dr. Louie for fixing my back!
I am living proof to write this letter just wanting to send a message to whomever out there having a back problem that: Do not give up! Dr. Louie can give you back your better back!

Hoang Luu, Victoria


“After One Session I Felt Better!”

I started going to see Dr. Louie in Febuary of 2013 and after one session I felt better. I had an accident in 2012 involving my lower back and the pain was constant for almost a year. The pain and cramping in my right leg disappeared after one treatment. The numbness and tingling in my right leg is now gone as well. I have not felt this well for over a year. Dr. Louie has done more for me than the painkillers and other treatments that I was having. I cannot thank her enough for my well being. I have recommended her to several friends who are now receiving treatment from her, too.

Valerie Barrie, Victoria


“Dr. Louie is Very Knowledgeable About the Human Body and General Health”

I initially came to Dr. Louie because of back pain I had been experiencing for 3 years. It was very painful for me to lie down at night time and my shoulders would get very sore during the day. After a couple weeks of treatment with Dr. Louie I started to feel much better, and now after a couple months of treatment I don’t experience any back pain at all!

Dr. Louie is very knowledgeable about the human body and general health. She has a holistic approach to healing which not only helps relieve pain but gets to the root of the problem. Dr. Louie made me feel very comfortable during our sessions, and I felt like she was genuinely concerned about my well-being.

Heather Leech, Victoria


“The health of my entire family has improved because of Dr. Louie’s skilled diagnosis and exceptional approach to spine health.”

The health of my entire family has improved because of Dr. Louie’s skilled diagnosis and exceptional approach to spine health. She was excellent with my children. Her clinic feels like a community of sincere, healing-focussed individuals. They help you to help yourself.

Dawn E. Richards, Victoria


“Healing Hands and Healing Philosophy.”

Living with spinal arthritis, I have tried numerous avenues for relief over the years. Dr. Louie’s approach to patient care is unique in my experience. Under her program of healing techniques, my health has improved. Her clinic provided me with crucial education and exercises for ongoing self-help. Healing hands and healing philosophy. Unique!

Daniel Stec, Victoria


“You probably couldn’t find a more skeptical person than I was before I went to see Dr. Louie.”

You probably couldn’t find a more skeptical person than I was before I went to see Dr. Louie. I had a healthy dose of fear going in to see her, but felt that if there was anything available to improve my life I should at least be open to it.

My experience at the BetterBack Clinic has been nothing short of wonderful. The entire staff provides a profoundly positive, welcoming and professional atmosphere. I was full of questions that were all answered with kindness and consideration for my skepticism. Dr. Louie took several x-rays and went over them all with me. She explained everything to my own satisfaction (no small feat!!). She recommended a treatment program and again explained everything she would do and why she wanted to do it. Our mutual goal was to be able to maintain a program at home that would strengthen my back and reduce the ongoing issues I have come to live with.

They have free educational clinics as well, that they offer periodically. These additional clinics provide you with even more information about exercises you can do at home. They help you understand your back and how you are made, so you can maintain a healthier back on your own.

It has been an invaluable experience for me to have been introduced to this clinic and Dr. Louie. I would recommend that everyone should go threre, just for the education you would receive about something that is so basic to a better quality of life.

Jennifer Blott, Victoria


“My migraines have lessened immensely.”

Have you wondered what it would be like to feel ‘migraine free’? Multiple car accidents have put this affliction into my life for the past 12 years. By having Dr. Stephanie Louie on my ‘Health Team,’ it is my goal to be ‘migraine free’. With adjustments and a proper exercise regime the frequency and intensity of my migraines has lessened immensely. To those who desire a healthier YOU, I highly recommend Dr. Louie to be on your ‘Health Team’.

Daphne Massey, Victoria


“A day of yard work is no longer followed by a day of back ache.”

Education, exercise, and encouragement – in place of Advil. After months, if not years, of neck ache, shoulder pains and head aches, Dr Louie and the BetterBack team addressed my issues and changed my outlook on back health. With corrected and strengthened posture, periodic adjustments, and basic knowledge of the musculoskeletal system I am now able to look after my back. A day of yard work is no longer followed by a day of back ache! Thank you Dr. Louie!

Robert Day, Victoria


“Very Impressed by the Workmanship”

After getting treated for two months Charlie Westrand exclaims that he is “very happy coming here.” He notes that there has been a definite “improvement since starting” and is “very impressed by the workmanship.”

Charlie Westrand, Victoria